Who We Are
TargetConnect ("we", "us", "our") is a full-stack B2B growth and execution partner headquartered in Mumbai, India. We provide lead generation, appointment setting, white-label marketing, CRM automation, and SaaS development services to agencies and businesses globally.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit targetconnect.in, contact us via WhatsApp, email, or any of our service pages.
Data We Collect
Information you provide directly
- Name, email address, phone number submitted via contact forms or WhatsApp
- Business name, website and details shared during onboarding or discovery calls
- Messages, files and communications sent to us
Information collected automatically
- IP address, browser type, device type and operating system
- Pages visited, time on site, referral source and click paths
- Cookie and session data (see Cookies section below)
Information from third parties
- LinkedIn profile data when you engage with our outreach campaigns
- Business email data from verified B2B data providers used for lead generation
How We Use It
We use your data only for legitimate business purposes:
- To respond to enquiries and deliver the services you have requested
- To send relevant follow-up communications about our services
- To improve our website, content and service offerings
- To run B2B outreach campaigns on behalf of clients (where you are a prospect)
- To comply with legal obligations
We do not use your data for automated decision-making or profiling that produces legal effects.
Data Sharing
We do not sell, rent or trade your personal data. Full stop.
We may share data with:
- Service providers — tools like CRM systems, email platforms and analytics software that process data on our behalf under strict agreements
- Clients — when you are a lead in a campaign we run on a client's behalf, your contact details may be shared with that client
- Legal authorities — where required by applicable law, court order or regulatory request
All third-party processors are contractually required to handle data securely and only for the purposes we specify.
Cookies
We use minimal cookies to make the site function and to understand how visitors use it:
- Essential cookies — required for basic site functionality
- Analytics cookies — anonymised data to understand traffic patterns (Google Analytics)
- Preference cookies — storing your theme/mood preference on the site
You can disable non-essential cookies in your browser settings at any time. This will not affect your ability to use the site.
Data Retention
We retain personal data only as long as necessary:
- Contact enquiry data — up to 2 years from last interaction
- Client project data — up to 5 years for legal and accounting purposes
- Website analytics — aggregated, anonymised data retained indefinitely
After the retention period, data is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights under GDPR, UK GDPR, CCPA or applicable Indian data protection law:
- Access — request a copy of the data we hold about you
- Correction — ask us to correct inaccurate data
- Deletion — request erasure of your data
- Portability — receive your data in a machine-readable format
- Objection — object to us processing your data for marketing purposes
- Withdraw consent — at any time, without affecting prior processing
To exercise any right, email hello@targetconnect.in with the subject line matching your request. We will respond within 30 days.
Security
We implement industry-standard technical and organisational measures to protect your data including encrypted storage, access controls, and regular security reviews. No system is 100% secure — if you suspect a breach, contact us immediately at hello@targetconnect.in.
Children's Privacy
Our services are intended for business professionals aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.
Changes to This Policy
We may update this policy periodically. When we do, the "Last updated" date at the top will change. Continued use of our site after changes constitutes acceptance. For material changes, we will notify active clients directly.