Last updated: 30 April 2025 · Effective: 30 April 2025
By accessing targetconnect.in, contacting us via WhatsApp or email, or engaging TargetConnect for any service, you agree to be bound by these Terms of Service.
If you do not agree to any part of these terms, please do not use our website or services.
TargetConnect provides the following services (individually or in combination):
The specific scope, deliverables, timeline and fees for each engagement are defined in a separate Statement of Work (SOW) or project agreement communicated via email or WhatsApp prior to commencement.
We reserve the right to decline any project at our sole discretion.
As a client or website user, you agree to:
Delays caused by late client responses may affect delivery timelines and do not constitute a breach by TargetConnect.
Payments are due as specified in the agreed SOW or invoice — typically upfront, milestone-based or monthly retainer depending on the engagement type.
Invoices unpaid after 7 days of the due date may result in pausing active work. Invoices unpaid after 30 days may incur a late fee of 2% per month.
Payments for completed work, active outreach campaigns or running retainers are non-refundable. If a project is cancelled before commencement, deposits may be partially or fully refunded at our discretion. Disputes must be raised within 7 days of the relevant invoice date.
You retain full ownership of any assets, brand materials or content you provide to us. You grant TargetConnect a limited licence to use these solely to deliver your agreed services.
Upon full payment, you own the final deliverables produced specifically for your project (copy, code, campaigns). TargetConnect retains ownership of its underlying frameworks, templates, methodologies and tools used in delivery.
We may reference your business name and describe the nature of work completed in our marketing materials, case studies or proposals unless you request otherwise in writing.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement — including business strategies, data, pricing and client lists.
This obligation survives termination of the engagement for a period of 2 years. It does not apply to information that is publicly known, independently developed, or required to be disclosed by law.
We are not liable for:
We make no guarantee of specific results from any campaign or service.
Either party may terminate an ongoing engagement with 14 days written notice via email. For project-based work, termination mid-project will result in payment for all work completed to that date.
TargetConnect may terminate immediately and without notice if you breach these terms, fail to pay, or engage in conduct that is unlawful or harmful to our team or reputation.
These Terms are governed by the laws of India. Any dispute will first be addressed through good-faith negotiation. If unresolved within 30 days, disputes will be referred to binding arbitration in Mumbai, India, under the Arbitration and Conciliation Act, 1996.
For clients in the EU, UK, USA, Australia or New Zealand — you acknowledge that by engaging TargetConnect, these governing law provisions apply to your engagement.
We may update these Terms periodically. The "Last updated" date reflects the most recent revision. Continued use of our services after changes constitutes acceptance. Active clients will be notified of material changes directly.
Questions about these Terms?
Tell us about your business and where you want to take it. We respond within 24 hours.